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Privacy Policy

This privacy policy explains how LUXE Dublin uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies.
  • Privacy policies of other websites.
  • Changes to our privacy policy.
  • How to contact us.
  • How to contact the appropriate authorities.

What data do we collect?

LUXE Dublin collects the following data:

Personal identification information (Name, email address, phone number, etc.).

How do we collect your data?

You directly provide LUXE Dublin with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

LUXE Dublin collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • We never share your data with third-parties.

How do we store your data?

LUXE Dublin securely stores your data using secure cloud services (Appointment information is stored in Fresha and your data is also held in newsletter platform Klaviyo). These are best-in-class industry software with multiple levels of authentication required for access.

LUXE Dublin will keep your data while you are a client with us. Once a year has passed without a purchase or booking, your data will be removed from our cloud platforms.

Marketing

LUXE Dublin would like to send you information about products and services of ours that we think you might like – we will never share your data with third-parties.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop LUXE Dublin from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, each email communication contains an unsubscribe option that will remove you from our mailing lists.

What are your data protection rights?

LUXE Dublin would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request LUXE Dublin for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that LUXE Dublin correct any information you believe is inaccurate. You also have the right to request LUXE Dublin to complete the information you believe is incomplete.

The right to erasure – You have the right to request that LUXE Dublin erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that LUXE Dublin restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to LUXE Dublin’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that LUXE Dublin transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@dublin.ie

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

LUXE Dublin uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in.

Understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – LUXE Dublin uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – LUXE Dublin uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. LUXE Dublin never shares your data with third parties.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy

LUXE Dublin keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7th October 2022.

How to contact us

If you have any questions about LUXE Dublin’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@luxedublin.ie

How to contact the appropriate authority

 

Should you wish to report a complaint or if you feel that LUXE Dublin has not addressed your concern in a satisfactory manner, you may contact the Data Protection Commission.

Email: dpo@dataprotection.ie