Refund and Returns Policy

We aim to ensure complete satisfaction with our beauty courses. If, for any reason, you wish to request a return, please review our policy below to understand the terms and process.

1. Eligibility for Returns

• All course purchases may be returned and refunded within 14 days of purchase, as long as the cancellation request is made at least 7 days prior to the course start date.
• Cancellations made within 7 days of the course start date are not eligible for a refund.

2. How to Request a Return

• To initiate a return, please contact our customer service team with your purchase details and refund request.
• Upon receiving your request, we will process the refund directly to the original payment method within a reasonable timeframe.

3. Refunds

• Refunds will be processed to the same card used for the purchase.
• As there are no physical products involved, no return shipping is necessary, and there are no additional return fees.

4. Important Notes

• Refunds are available only under the conditions outlined above. We are unable to process refunds for requests made outside the 14-day window or within 7 days of the course start date.

5. Course Payments & Refund Policy

• Once your course payment has been received, you will be sent an introductory email containing all necessary course information, including your manual and assessments.
• Please note that once you have received the manual and assessments, the course becomes non-refundable. These materials form a significant part of your training, and by accessing them, you agree to these terms.

6. Rescheduling Policy

• If you need to reschedule your course, you must do so at least 14 days before your scheduled course date. Rescheduling requests made within 14 days of the course date may not be accommodated.
• By completing your booking, you acknowledge and accept these terms.

Thank you for choosing our beauty courses, and please reach out if you have any questions regarding this policy.