Frequently Asked Questions

We understand the importance of convenient parking for our clients at Luxe Dublin. We provide multiple options to ensure you have a hassle-free experience.

1. On-Street Parking: There is on-street parking available directly outside the salon, managed by the ‘Parking Tag’ app. This allows for easy and quick access, ensuring you can park conveniently during your visit.
2. ‘Apcoa’ Car Park: For additional parking options, there is a secure ‘Apcoa’ car park located just 150 meters from the salon. This car park offers ample space, giving you peace of mind that you’ll find a spot. With a reasonable rate of only €1 per hour, it provides excellent value for your parking needs.

We understand the importance of convenient parking for our clients at Luxe Dublin. We provide multiple options to ensure you have a hassle-free experience.

1. On-Street Parking: There is on-street parking available directly outside the salon, managed by the ‘Parking Tag’ app. This allows for easy and quick access, ensuring you can park conveniently during your visit.
2. ‘Apcoa’ Car Park: For additional parking options, there is a secure ‘Apcoa’ car park located just 150 meters from the salon. This car park offers ample space, giving you peace of mind that you’ll find a spot. With a reasonable rate of only €1 per hour, it provides excellent value for your parking needs.

Regardless of whether you have been previously patch tested or treated at another salon, we require all clients to undergo a patch test at our salon. This applies specifically to tint, lamination, and lash lift treatments. Patch tests are crucial to identify any potential allergic reactions and to determine the compatibility of the products used.

We understand the importance of convenience, so there’s no need to book an appointment specifically for a patch test. You are welcome to visit our salon at any time during our opening hours for a quick and hassle-free patch test. Our team will be ready to assist you and ensure that you have a smooth experience.

Please note that we do not conduct patch tests for eyelash extensions, as they involve a different application method and materials.

At Luxe Dublin, we understand that sometimes schedule changes are necessary. To provide clarity and ensure fairness for all clients, we have established the following rescheduling and cancellation policy:

Deposits: Deposits are refundable if a rescheduling or cancellation request is made within 72 hours of the scheduled appointment. They are also transferrable if the request is made within 48 hours of the appointment.

Cancellations: Appointments cancelled within 24 hours of the scheduled time will incur a charge of 50% of the total service cost. This policy allows us to accommodate other clients who may have been waiting for an available appointment.

No Show Appointments: Failure to show up for a scheduled appointment without prior notice will result in a charge of 100% of the total service cost. We kindly request that you inform us in advance if you are unable to attend your appointment, as this will allow us to offer the time slot to another client.

We understand that unforeseen circumstances can arise, and we strive to be flexible and accommodating whenever possible. However, the outlined policy ensures that we can effectively manage our schedule and provide exceptional service to all our clients.

If you have any questions or need to reschedule or cancel your appointment, please contact us as soon as possible. We appreciate your understanding and cooperation in adhering to our rescheduling and cancellation policy.

We always recommend booking in for a Signature Brow appointment. This comprehensive service allows us to provide you with a tailored experience that meets your unique brow needs.

During the Signature Brow appointment, we begin with a full consultation to understand your brow goals and preferences. Our experienced brow artists will carefully measure your eyebrows and assess your face shape to determine the most flattering shape for you. We also offer tinting services to enhance the color and definition of your brows, ensuring the best results.

In addition to the consultation and shaping process, we are happy to discuss suitable products and future treatments that can further enhance and maintain the beauty of your brows.

By booking a Signature Brow appointment, you can be confident that you will receive personalized attention and leave with perfectly shaped, tinted, and defined eyebrows that complement your unique features.

If you’re new to eyelash extensions, we highly recommend booking in for a Light Volume Set. This set is specifically designed to provide a natural and subtle enhancement to your natural lashes and eyes.

With the Light Volume Set, our skilled lash artists will apply a carefully crafted arrangement of lightweight extensions to create a beautiful, yet delicate, look. This set is perfect for those seeking a soft and natural enhancement.

During your appointment, if you feel that you would like to explore a fuller and more voluminous look, our lash artists will be more than happy to accommodate your preferences. We understand that personal preferences may change, and we strive to provide a customized experience that meets your desired outcome.

Rest assured, whether you choose the Light Volume Set or decide to explore more volume on the day of your appointment, our team will do their utmost to ensure your satisfaction and create stunning lashes that suit your individual style.

At Luxe Dublin, we understand the high demand for our services, and we strive to accommodate all our valued clients. To ensure you secure your preferred appointment slot, we encourage booking your appointments a couple of weeks in advance.

Our client list often fills up quickly, with some treatments requiring bookings up to 3-6 weeks ahead, depending on the specific service. By planning ahead and scheduling your appointments in advance, you can guarantee availability and avoid disappointment.

However, we also understand that unexpected events may arise or you may need a last-minute appointment. In such cases, we have an active waiting list, and we will do our best to accommodate you and find a suitable time slot for your desired treatment.

We are dedicated to providing exceptional service and making every effort to meet our clients’ needs. If you have any questions or require assistance with booking, please don’t hesitate to contact our team. We are here to assist you and ensure you have a seamless and enjoyable experience at Luxe Dublin.